DELIVERY & RETURNS

We deliver to any address in England, Scotland and Wales free of charge, including the Channel Islands. Deliveries are usually by courier to your door, so they need to be signed for, although we may send smaller items by Royal Mail.

We're sorry, but we're not currently delivering to addresses in Northern Ireland.

Changing or cancelling your order

To change or cancel your order before it has been dispatched, please contact us without delay by email or phone.

Returns and refunds

If you wish to return an item(s), please let us know within 30 calendar days of receipt. Items must then be returned without delay at your expense in the original packaging and in a fully saleable condition. Once we’ve received and checked the item, we’ll refund the purchase price or exchange it.

We reserve the right to refuse refunds on items after 30 calendar days, or to make a re-stocking charge of up 20% (depending on the brand) of the original purchase price. We also reserve the right to refuse a refund if you return a product that's not in a fully re-saleable condition.

Privacy

We respect your privacy. We treat all personal information as confidential and will never share your details with anyone else.